Refine your search results on customers signed up for your store by using various filters.
Manage customer information, send messages and download data as a CSV file.
Filter
You can search for customers based on the ID, name, email address or phone number they entered when creating their account.
Ordered item
Search for customers that have purchased a specific product.
You can search by product or by bundle.
Order date/Payment date
Set a date range based on order dates or payments dates.
Search for customers that have placed their first order after creating their account.
Age
Set an age range for your search.
Signup date/Special event date
Set a date range based on the dates on which customers sign up or those of special events.
Email subscription
Search for customers based on their email subscription status.
Customers can change their email subscription settings in [Edit my profile] and admins can change the email subscription settings of certain customers through [CRM].
Show details
Tick [Show details] to add details on points, visits, no. of orders, order totals, and order totals (excluding cancellations) to the table.
Export as CSV
Click [Export as CSV] to open a pop-up window through which you can download your search results as a CSV file.
The [Export as CSV] button will only be visible to the head admin. CSV files you download will be password protected.
Name/ID
Click on a name or ID to open a pop-up window through which you can manage relevant customer information.
Signup date
This is the date on which the customer created an account.
Phone/Mobile
Click on a phone/mobile number to open a pop-up window through which you can manage memos on customer inquiries.
Points
This is the amount of points available for the customer to use.
Click on [Points] to open a pop-up window through which you can manage the customer’s points.
Visits
This is the number of times the customer has visited your store.
Order total
This is the total amount spent on orders by the customer since the creation of his/her account.
(Item price x Quantity) + Shipping fee
Cancellations (including partial cancellations), returns, and exchanges are also included.
Search results be filtered by [Order date].
Order total (excluding cancellations)
This is the actual amount spent on orders by the customer since the creation of his/her account.