메뉴 바로가기 본문 바로가기



General settings

  • Adjust the general settings for your review board, including those related to its name, relevant alerts and the review feature.

General settings

Allow “New Review” notifications
  • If you allow “New Review” notifications, you will be notified whenever a new review is added. (This only applies to Review Talk Talk notifications.)
Write permissions
  • Manage the permissions for each sub-admin to write reviews in [My Store>Store setup>Admin accounts>Settings>Access levels>Review Talk Talk permissions].
  1. 1) Write permissions: Customer and guest accounts
  • Guest accounts will be able to write reviews regardless of whether they have purchased a product. However, guest accounts are not able to edit or delete their reviews, nor receive points.
  • Guest accounts must additionally agree to the terms on the Collection and Use of Personal Information.
  • The authors of reviews added by guest accounts will be displayed as “Guest.”
  • You can edit the terms on the Collection and Use of Personal Information for guest accounts according to your store.
  1. 2) Write permissions: Delete permissions
  • It is recommended to not give “delete” permissions if you decide to issue points for reviews.
Minimum character requirement
  • Choose the minimum characters required to post a review. The maximum is 2,000 characters.
Author display
  • These settings apply to both review and comment authors.
Mask author
  • These settings apply to both review and comment authors.
  • When logged in as an admin account, admins will be able to see the author’s name in full.
Add fields
  • Use this feature to add fields that customers will have to fill in when leaving a review.
  • Check the box in the “Display” column to display the relevant field on your store. If you do not select the checkbox, relevant fields will not be displayed on your store.
  • Customers will be able to use the field values as search filters when looking through the reviews on your online store. (This only applies for “Select box” fields.)
Example of additional fields in the review page:

Example of search filters based on additional fields:
Post after admin approval
  • Select “Yes” to be able to decide whether to post a review after a customer submits one.