Take a look at imported marketplace orders that have been paid and confirmed. You can mark them as preparing for shipment
Marketplace orders that have been paid can be found under the [Awaiting confirmation] status. You will not find these marketplace orders under this tab.
Search results
By order number/By item code (tabs)
Show search results by order number or item code. Search results may partly be different.
Mark as Preparing for shipment
To mark orders as [Preparing for shipment], select one or more orders then click on [Mark as Preparing for shipment].
Orders that you have marked as [Preparing for shipment] can be found in the [Preparing for shipment] tab.
Export as CSV
This will open a pop-up window through which you can download your search results within a CSV file. The download function is protected by a password.
You can select the CSV template of your choice by clicking on the [CSV templates] button in the pop-up window.
Print
Print the search results. Decide whether to print the order forms (summary or detailed) or transaction summaries.
Settings
Decide which items you want to include in the search results table.
Search results (By order number)
Ordered on (Paid on)
Order date: The date on which the order was imported to Market Plus. Even if products are added to orders on a later date, the date on which the order was first placed will be displayed in this field.
Payment date: The date on which the payment was first made. (Bank deposits: Payment confirmation date; Other payment methods: First payment date)
Order number
This is the order number registered on your online store.
Click on your online store’s order number to view the relevant order details. You can simply check the order details or process the order.
Customer
Click on the customer name to open the CRM window through which you can manage customer information.
“Select all” and check boxes
If one order contains multiple items, the [Select all] button will be displayed. Click [Select all] to combine the items into one shipping order.
If you click [Select all], all checkboxes for the items in a single order will be selected, and the [Select all] button will be changed to [Deselect all].
Supplier
This field shows the name of the supplier with its ID between parentheses. “Insourced” means the product is supplied in-house.
Product name/Options
This is the name of the product that has been ordered. Option details will be marked in blue. You can find a thumbnail of the product image on the left side of the product name.
Hover your mouse over the thumbnail to view product details or view the product in your online store.
Click on [View product details] to open a pop-up window through which you can edit product details.
Click on [View storefront page] to open the relevant product page in your online store.
Click on the online store’s product code to open a pop-up window through which you can edit product details.
Amounts
Product subtotal: This is the purchase amount for each product (shipping fees are not included). Calculation: (Price ± Additional charges for options)* Qty
Total amount paid: This is the amount that was paid after all discounts and additional charges were applied. Calculation: ((Price + Additional charges)*Qty) + Shipping fee - Discounts
Payment method
This is the type of payment method used for each order.
Memo
Create memos or read those that have been left by an admin or customer.
Memos left by customers can be viewed by clicking on the “USER” icon, while those left by admin can be viewed by clicking on the “ADMIN” icon. Icons are only activated if there is a memo.
Hover your mouse over an activated icon to check the memo’s content.
Clicking on icons under [Memo] column will open a pop-up where you can add an admin memo for the relevant customer.
Search results (By item code)
Ordered on (Paid on)
Order date: The date on which the order was imported to Market Plus. Even if products are added to orders on a later date, the date on which the order was first placed will be displayed in this field.
Payment date: The date on which the payment was first made. (Bank deposits: Payment confirmation date; Other payment methods: First payment date)
Customer
Click on the customer name to open the CRM window through which you can manage customer information.
Item code
This is the item code registered on your online store.
Click on your online store’s order number to view the relevant order details. You can simply check the order details or process the order.
“Select all” and check boxes
If one order contains multiple items, the [Select all] button will be displayed. Click [Select all] to combine the items into one shipping order.
If you click [Select all], all checkboxes for the items in a single order will be selected, and the [Select all] button will be changed to [Deselect all].
Supplier
This field shows the name of the supplier with its ID between parentheses. “Insourced” means the product is supplied in-house.
Product name/Options
This is the name of the product that has been ordered. Option details will be marked in blue. You can find a thumbnail of the product image on the left side of the product name.
Hover your mouse over the thumbnail to view product details or view the product in your online store.
Click on [View product details] to open a pop-up window through which you can edit product details.
Click on [View storefront page] to open the relevant product page in your online store.
Click on the online store’s product code to open a pop-up window through which you can edit product details.
Amounts
Product subtotal: This is the purchase amount for each product (shipping fees are not included). Calculation: (Price ± Additional charges for options)* Qty
Total amount paid: This is the amount that was paid after all discounts and additional charges were applied. Calculation: ((Price + Additional charges)*Qty) + Shipping fee - Discounts
Payment method
This is the type of payment method used for each order.
Memo
Create memos or read those that have been left by an admin or customer.
Memos left by customers can be viewed by clicking on the “USER” icon, while those left by admin can be viewed by clicking on the “ADMIN” icon. Icons are only activated if there is a memo.
Hover your mouse over an activated icon to check the memo’s content.
Clicking on icons under [Memo] column will open a pop-up where you can add an admin memo for the relevant customer.