Total sales (profits)

Total sales (Profits)

• Search information on Total sales (Profits) for your store.

1. Total sales (Profits)

Common

1. Note that the values shown in [Sales] are a technical representation of the overall operating status of your store. The amounts may differ depending on collection standards and omissions and errors may occur during the collection process.

1. The data of [Sales] must only be used as reference for a better understanding of the operating situation. This data cannot be used for any other purposes (external notices, tax return, etc.).

1. Especially in the case of external notices, reports must be based on financial data such as the financial transaction details of your online store.

1. Errors may occur due to multiple collections of the same data if you undo a cancellation or change the payment status.

Data collection standard

1. Sales data is collected based on payment and refund dates.

1. The payment date is the day on which an order status is marked as “Preparing for shipment.” If you use the option for the “Payment confirmed” status, the latter will be considered as the payment date.

Data correction

1. Every day at 00:00, the data relevant to the previous day is corrected.

1. The previous day’s data may change if a cancellation has been undone or a payment status has been changed.

Comparing orders

1. If you wish to compare the data from [Sales] with the order history, go to [Orders>Fulfillment>All orders] and search for orders by payment date.

1. Note that the refund amount is reflected on the payment date for [Fulfillment] and the refund date in [Analytics] due to differences in data collection standards between [Fulfillment] and [Analytics].

1. e.g. If an order status changes from [Paid] on May 5 to [Refunded] on May 7, the funded amount will be reflected in [Orders>Fulfillment>All orders] on May 5, and in [Orders>Analytics] on May 7.

1. If the same order is marked as “Preparing for shipment” (or “Payment confirmed”), the same data will be collected multiple times.

Search field

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Date range

• The maximum date range is one year.

Net sales standard

• You can search for net sales data by including points and/or credits.

• The standard for calculating net sales will be reflected in the values for [Total payments] and [Total refunds].

• Net sales are calculated by including points and credits by default.

Example of different net sales standards

1. 1) Include all items in net sales

1. • Net sales = Total payments (actual amount paid+points+credits) - Total refunds (actual refund amount+points+credits)

1. 2) Only include points in net sales

1. • Net sales = Total payments (actual amount paid+points) - Total refunds (actual refund amount+points)

1. 3) Include no items in net sales

1. • Net sales = Total payments (actual amount paid) - Total refunds (actual refund amount)

Graph

• This shows the results of your search in a graph.

• The details are based on data collected one hour prior to your search.

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Graphs

• You can check the data for net sales, net purchases, and sales profits through this chart.

• Hover your mouse over the graph for more information on the sales.

1. Details

• This shows the results of your search in a table.

• The details are based on data collected one hour prior to your search.

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Create CSV

• Click this button to create a CSV file with the data.

• You can download all created CSV files for 15 days after they have been created through the [Downloads] window. You can create as many CSV files as you wish within a day.

CSV list

• This button will redirect you to a page containing the list of CSV files you can download.

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