Search for orders automatically marked as [Delivered], or by the admin from this page.
To enable [Automatically mark as delivered] feature, go to the [Orders/Shipping settings] under [My Store>Store setup>General settings>Orders (Tab)].
Enable [Automatically mark as delivered] to automatically mark orders as [Delivered] after a set time period.
Products can only be returned or exchanged within 60 days from the date of delivery. Return or exchange requests cannot be accepted afterward.
Search field
Save filter settings
You can save search filter settings under [Orders]. You can save a search filter setting by page, but not by tab.
The exceptions specified below will not be saved.
Exceptions
Filter
A maximum of ten search terms separated by commas can be entered into the search box.
e.g. 20001212000, 20001212111, 20001212222
When entering an order number, you do not have to insert dashes in between the numbers.
You can add up to five filters for multiple criteria-based searches.
Product
If you set the filter to [Product code], or [Variant code], you need to enter the exact search term to get search results.
If you set the filter to [Product name, Product tag, Manufacturer], or [Supplier], you can find items that partially or exactly match a search term.
Preferred shipping carrier/method
This feature will be displayed on the storefront if you select [Customer preference] for the [Shipping method] field under [My Store>Shipping>Shipping/Returns].
You can search for shipping carriers or methods selected by customers when they place an order.
Search results
Export as CSV
Use this feature to add additional items to the default template.
-CSV files are available for download immediately or on the following day, depending on the data size.
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Print
You can print order forms, or transaction summaries with this feature.
When printing order forms, you can select [Order form (summary)], or [Order form (detailed)]. You can set up details in the [Order print settings] section under [My Store>Store setup>General settings>Orders (Tab)].
If you click [Order form (summary)], the [Printing orders] window will pop-up. You can select the items and sorting order before printing the order forms. However, the [Printing orders] window will not pop-up if you have selected [Default setting].
If you click [Order form (detailed)], the items on the [Order details] page will be printed. You can select the items before printing if you have selected [Check before printing].
Display shipping information
If you tick the checkbox for [Display shipping information], customer information will be displayed in the search results table.
Settings
Select the items you want to display in the table.
You cannot deselect the required items. However, you can check or uncheck the rest of the items.
If you want to add or remove items from the table, check and uncheck the items you wish to display and remove, then click [Apply].
Memo
You can view or edit the memos written by customers or admins.
If there is a memo by customer or admin, [USER] and/or [ADMIN] icons will be activated, and you can put your mouse over to each icon to read the contents.
Click each icon to open [Customer’s delivery instructions] and [Admin memo] window.
By clicking the [USER] icon, you can open the [Customer delivery instructions] window and view the details.
By clicking the [ADMIN] icon, you can open the [Admin memo] window and view the details.
