In transit

Search field

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Save filter settings

• You can save search filter settings under [Orders]. You can save a search filter setting by page, but not by tab.

• The exceptions specified below will not be saved.

Exceptions

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Filter

• A maximum of ten search terms separated by commas can be entered into the search box.

1. 1. e.g. 20001212000, 20001212111, 20001212222

• When entering an order number, you do not have to insert dashes in between the numbers.

• You can add up to five filters for multiple criteria-based searches.

Product

• If you set the filter to [Product code], or [Variant code], you need to enter the exact search term to get search results.

• If you set the filter to [Product name, Product tag, Manufacturer], or [Supplier], you can find items that partially or exactly match a search term.

Preferred shipping carrier/method

• This feature will be displayed on the storefront if you select [Customer preference] for the [Shipping method] field under [My Store>Shipping>Shipping/Returns].

• You can search for shipping carriers or methods selected by customers when they place an order.

Search results

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Mark as Delivered

• To mark the orders as [Delivered], select one or more orders then click on [Mark as delivered].

Mark as Awaiting shipment

• To mark the orders as [Awaiting shipment], select one or more orders then click on [Mark as Awaiting shipment].

• Find the orders marked as [Awaiting shipment] from the [Awaiting shipment] menu.

Mark as Preparing for shipment

• To mark the orders as [Preparing for shipment], select one or more orders then click on [Mark as Preparing for shipment].

• Find the orders marked as [Preparing for shipment] from the [Preparing for shipment] menu.

Display shipping information

• If you tick the checkbox for [Display shipping information], customer information will be displayed in the search results table.

Export

• Click on [Export] to download order information for orders found in the search results as a CSV file. The basic template will be used to create the CSV file when you use this feature.

Export as CSV

• Use this feature to add additional items to the default template.

-CSV files are available for download immediately or on the following day, depending on the data size. - Print

• You can print order forms, or transaction summaries with this feature.

• When printing order forms, you can select [Order form (summary)], or [Order form (detailed)]. You can set up details in the [Order print settings] section under [My Store>Store setup>General settings>Orders (Tab)].

• If you click [Order form (summary)], the [Printing orders] window will pop up. You can select the items and sorting order before printing the order forms. However, the [Printing orders] window will not pop up if you have selected [Default setting].

• If you click [Order form (detailed)], the items on the [Order details] page will be printed. You can select the items before printing if you have selected [Check before printing].

Settings

• Select the items you want to display in the table.

• You cannot deselect the required items. However, you can check or uncheck the rest of the items.

• If you want to add or remove items from the table, check and uncheck the items you wish to display and remove, then click [Apply].

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Memo

• You can view or edit the memos written by customers or admins.

• If there is a memo by customer or admin, [USER] and/or [ADMIN] icons will be activated, and you can put your mouse over to each icon to read the contents.

• Click each icon to open [Customer’s delivery instructions] and [Admin memo] window.

• By clicking the [USER] icon, you can open the [Customer delivery instructions] window and view the details.

• By clicking the [ADMIN] icon, you can open the [Admin memo] window and view the details.

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