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Create promo codes

  • Add or edit promo codes.
  • All fields in [Edit promo code] page can be edited for promo codes with status marked as [Inactive].
  • For promo codes marked as [Active] or expired promo codes, only some fields can be edited.

Basic information

  • Enter the name of the promo code.
  • Name you entered will be displayed on the order confirmation page for orders with promo codes applied.
Promo code
  • Add a code you wish to use as the promo code.
  • You can enter up to 35 alphanumeric characters.
  • Check availability of the code by entering a code and clicking the [Check availability] button.
Incentives
  • Enter the discount rate, truncation and maximum discount per product to be applied to the promo code.
  • Note that the settings for [Incentive type] is applied to each product.
    1. e.g. When a promo code with the following conditions is added: Discount rate: 10%/Maximum discount per product: 100.
    1. When a customer orders two products, Product A and Product B, and the promo code can be applied to both products, 100 will be discounted for both products. Total discount amount will be 200.
Discount rate/Truncation
  • If you select [Do not truncate], numbers with decimal places will be rounded to whole numbers.
  • e.g. For a promo code with the following conditions applied to a product with price of 1,750: Discount rate: 10%/Truncation: 10/Maximum discount per product: 100.
    1. Discount: 175
    1. Discount amount truncated to 2 significant figures: 170
    1. Discount: 100 (since the calculated discount amount is greater than the maximum discount amount per product)
Calculation rule
  • When you are applying a promo code together with the customer discount and customer level-based discount, follow the rule provided below.
  • Calculation order: 1. Customer discount > 2. Promo code discount > 3. Customer level-based discount
  • e.g. When you are applying a customer discount (10%), promo code discount (10%), and customer level-based discount (10%) for a product with a price of 1,450.
    1. 1. Product price after a customer discount (10%) = 1,305 (145 discount)
    1. 2. Product price after a promo code discount (10%) = 1,174.5 (130.5 discount)
    1. 3. Product price after a customer level-based discount (10%) = 1,057.05 (117.45 discount)
    1. Total order amount = 1,057.05

Conditions

Validity
  • Select or enter a date range for how long the promo code will be valid.
  • Promo code added will be valid only during the specified date range.
Applicable products
  • Select products to which the promo code can be applied.
  • All: Discount will be applied to all products in a customer's order.
  • Selected products: Discount will be applied only when the selected products are included in a customer's order.
  • Selected categories: Discount will be applied only when products added to the selected categories are included in a customer's order.

Restrictions

Set minimum order amount
  • Enter the minimum order amount a customer has to spend in order to use the promo code.
  • If you select [Yes], promo code will be applicable to an order only when a customer's order amount before other types of discount is greater than the minimum order amount you entered.
  • Order amount refers to product subtotal (price ± extra charge (Item)), amount to which discount is not applied.
Set maximum uses per code
  • Enter a number for how many times a promo code can be used.
  • If you select [Yes], promo code will become invalid when the number of times a promo code is used exceeds the number you entered.
  • Only one promo code can be applied per order. Every time a promo code is applied to an order, it will be counted as a single use. When orders with promo codes used are canceled, exchanged or refunded, the number of uses will not be added back.
Restrict eligible accounts
  • Select the type of accounts eligible for applying promo codes to orders at checkout.
  • All customers with accounts created for your store will be eligible for using promo codes. If you select [Yes], guest accounts will also be able to use promo codes at checkout.
  • Settings for [Allow multiple uses per account] will not be applied to guest accounts.
Allow multiple uses per account
  • Enter a number for how many times a promo code can be used by the same account.
  • This settings is applicable only to customers with accounts created for your store. The number of times a promo code can be used by the same account will be restricted based on the number you entered.
  • This settings will not applied to guest accounts even if you select [No] since the system cannot distinguish if the same person has used the same promo code multiple times or not.
Edit promo code
  • All fields in [Edit promo code] page can be edited for promo codes with status marked as [Inactive].
  • For promo codes marked as [Active] or expired promo codes, only some fields can be edited.