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By suppliers

  • Add and manage suppliers for your products. You can select the supplier type, transaction status and settlemet cycle.
  • It is used as one of the search conditions when searching for products on the storefront.

Suppliers

Add supplier
  • You will be redirected to the page to add a supplier.
  • Complete all the required fields and click [Add] to add the supplier to the list.
  • Suppliers that are set as [Enable] will appear in the supplier list in the product add/edit page.
Supplier code
  • Columns for additional information will be automatically created once relevant information has been added.
  • Brand code created when the product was added via CSV will be displayed.
Supplier
  • When you click the supplier code, you will be redirected to the page where you can see/edit the supplier information.
Number of products
  • When you click the number of products, you can see the list of products for which this supplier was selected when adding/editing the product.

Add a supplier > Basic information

Status
  • Select whether to display this supplier in the product add/edit page.
  • It will not be displayed when you select [Disable].
Supplier type
  • When you select [Direct shipping], you must enter correct information on business name, CEO, phone, company address, and return address.
  • When you select [Direct shipping], you must add the vendor information to the theme.
Supplier structure
  • Select the appropriate supplier structure.
Wholesale company
  • A supplier that provides goods at wholesale prices
Purchasing agent
  • Purchasing agent
Vendor
  • A supplier that uploads and sells products directly from your online store
Others
  • Other types of suppliers
Transaction status
  • You can select from Continuing, Suspended, and Discontinued.
Product types
  • Enter the type of products offered by the supplier.
  • When the supplier provides a variety of products, select the main product type.

Add a supplier > Details

Settlement cycle
  1. 1) Sales-based commission
  • Enter the commission rate if you pay the supplier by sales-based commission.
  1. 2) Lump-sum
  • Select [Lump-sum] if you purchase from the supplier in bulk.
Settlement cycle Daily payout
  • Select this option to settle payments daily.
Weekly payout
  • Select this option to settle payments weekly.
Monthly payout
  • Select [Monthly] if you pay the supplier every month.
Market address
  • If the supplier has an additional address, you can enter the additional address information in [Additional address].
Return address
  • You can enter an address to receive products for refunds from your customers.
  • The return address of either the supplier or the store will be displayed following the settings of [Separate return address for suppliers] in [My Store>Shipping>Shipping/Returns].
  • You can display the return address by adding the variable in [My Store>General>Store policies>Exchanges (tab)].
  • When entering return address for multi-language stores, if the return address is located outside of the country of the multi-language store, entering the return address in English is recommended.
Manager
  • Emails regarding shipping, cancellation/exchange/return requests, products low in stock will be sent to the email address indicated for Manager 1.
Initial transaction
  • Enter the date for the initial transaction made with this supplier.
Last transaction
  • Enter the date for the last transaction made with this supplier.
Information to display
  • Select the information you wish to display in [Manufacturing information] section in [Products>Products>Product list].
  • Information displayed under [Production information] in [Edit product] pop-up will be displayed.
  • To send emails to suppliers, you need to check the [Send] checkboxes for fields in [Supplier] column in [Customers>Automated emails>Settings].

Import CSV

Import CSV
  • You can add suppliers and edit supplier information easily by importing data via CSV.
  • You need to download the template first to add suppliers via CSV.
  • You can export data on suppliers you added in [Export suppliers as CSV] pop-up that opens after clicking [Export as CSV] button.
  1. 1) To add new suppliers
    • When you edit the file you downloaded, you need to save the file in CSV format after making the necessary edits.
    • Before adding a CSV file, save the CSV file with UTF-8 encoding to prevent character decoding errors by clicking Tools, then selecting Web options.
  1. 2) To edit supplier information
    • You can export data on suppliers as CSV in [Products>Filtered search>By suppliers], edit supplier information on the downloaded file and import the edited file.
    • File must be saved in CSV format (*.csv).
    • Before adding a CSV file, save the CSV file with UTF-8 encoding to prevent character decoding errors by clicking Tools, then selecting Web options.
Add supplier admin account
  • You can add supplier admin accounts in [My Store>Store setup>Admin accounts>Settings>Supplier admin (Tab)].
Column header descriptions
  1. 1) Supplier name (column A)
  • You can edit [Supplier name] field.

  1. 2) Manufacturer code (column B)
  • When you add a supplier, [Supplier code] field should be left blank. Supplier code will be generated automatically once the supplier is added.
  • If a supplier code is entered, information of the supplier that corresponds to the supplier code will be edited.

  1. 3) Enable/Disable (column C)
  • Type in T to enable supplier, or F to disable the supplier.

  1. 4) Supplier type (column D)
  • Type in D for shipping by store owner, or B for direct shipping.

  1. 5) Supplier structure (column E)
  • Type in WS for wholesaler, SF for purchasing agent, BS for vendor, or ET for other types of supplier.

  1. 6) Transaction status (column F)
  • Type in A for Continuing, P for Suspended, or N for Terminated.

  1. 7) Payout type (column H)
  • Type in P for sales-based commission, or D for lump-sum.
  • Commission rate should be entered for sales-based commission. Enter "P,10" if commission rate is 10%.

  1. 8) Payout cycle (column I) / Payout details (column J)
  • Type in C for daily, B for weekly, or A or monthly.
  • If C (Daily) is entered for column I, type in A for Paid, B for Shipped, or C for Delivered.
  • If B (Weekly) is entered and when [Settle payments for products paid during a week starting from Monday by Wednesday of the following week] is selected, type in "Mon, B, Wed."
  • If C (Monthly) is entered and when [Settle payments for products shipped during a month till the 1st of this month by 1st of next month] is selected, "1, B, 1."

  1. 9) Initial transaction (column AJ) / Last transaction (column AK)
  • Enter the date format as follows: 2015-01-01.

  1. 10) Display of supplier information (column AL)
  • SP: Phone, SM: Business address, MA: Market address, EA: Return address, MN: Manager, MI: Contact
  • Type in 'SP, SM' if you want to indicate both phone number and name of the manager.

  1. 11) Other fields
  • You can add any other information you want and name the custom field according to the information you added.
  • Supplier name, status, category, type, transaction satus and settlement cycle are required.

Commission rate

  • You can check changes in commission fees.