Search for customer subscriptions based on various search filters, including subscription number, date range, product, delivery frequency, subscription status, etc.
Search term
Subscriber ID: Only codes that completely match the entered search term are searched.
Subscribtion no., Subscriber name, Subscriber mobile, Subscriber phone (landline): Only items that completely match the entered search term are searched.
Product
Product code, Variant code: Only codes that completely match the entered search term are searched.
Product name, Product tag, Manufacturer: Only items that completely match the entered search term are searched.
Subscription status
Canceled: You can search separately for subscriptions that have been canceled by the customer and by the system.
Automatically by system: If you change or initialize your payment service (PG), all the active customer subscriptions will also be initialized and automatically canceled.
Search results
Export via CSV
Download the search results in a CSV file (default template).
Search resultsDisplayed information and features
Next billing date (Billing period): The next billing date is automatically calculated and updated whenever a payment is made for the subscription product. (Updated to the most recent "Next billind date".)
Next billing date= Subscription start date selected by customer + (x*Delivery frequency) - 1
※ If the actual amount paid at the time of automatic payment is smaller than the minimum payment amount, the order will not be placed and the payment will not be completed. While the "Next billing date" will automatically be updated, the payment number will not.
Cancel subscription: Note that the customer will not receive a notice if you cancel their subscription yourself.
Modifying data after giving notice of payment
Cancel subscription: If you partly cancel the subscription products after the billing date, your changes won't be reflected in the billed amount. Your changes will only be reflected on the next billing period. (The payment will be canceled if you cancel all the products included in the subscription.)
If you want to cancel certain products for the current billing period after they have been paid for, you will need to cancel them individually after the orders have been created.
Change recipient info/Edit "Additional information": Changes will be reflected to the next billing period. If you want to make changes to the current billing period, you will need to edit each individual order after they are created.
