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Verification methods

Email settings

Email verification
  • The head admin’s email must be verified in order to verify the head admin.
  • The head admin must be verified using the Primary email registered in [My Store>General>Store profile].
  • Your email password and online store login password must be set to different values, to ensure the information on your online store is protected.
Primary email verification
  • Click on [Set your verification method] to register your primary number.
  • The primary email settings is identical to the [Set your verification method] button found under “General information” in [My Store>General>Store profile].
Verification method
  • Email address for Cafe24 account: Verification code will be sent to the email address you saved for your Cafe24 account.
Email
  • Verification code sent to your email will expire after one hour. If you do not receive the code, you can request the code five minutes after you first submitted the request.
  • Delivery of verification code may take longer than expected depending on the network connection.
  • If you cannot find the email in your inbox, please check the spam or trash folder.
Additional verification
  • The head admin must be verified before any additional security verification methods can be added for the head admin or sub-admin.
  • Registered admins can access sensitive data after being verified.
    1. [My Store>General>Password]
    1. [My Store>Store setup>Admin accounts>Settings]
    1. [My Store>Payment>Bank account information]
    1. [My Store>Security>Verification methods]
    1. [My Store>Security>IP access restrictions]
Additional email verification
  • Additional email verifications for the head admin and sub-admin are managed this section.

Add
  • You can set up additional email addresses to be used as verification methods for the head admin and sub-admin.
  • Registered email addresses cannot be modified. You must [Delete] the email address and redo the verification process by selecting [Add].
  • You can add multiple email addresses to one admin ID, or set multiple admin IDs to one email address.

Manage IDs
  • You can add additional admin IDs to a verified email address.