Find the orders marked as [Preparing for shipment] from here.
Orders Preparing for shipment can be marked as [In transit].
{OR.SM.ID.20.01}
Save filter settings
You can save search filter settings under [Orders]. You can save a search filter setting by page, but not by tab.
The exceptions specified below will not be saved.
Exceptions
Filter
A maximum of ten search terms separated by commas can be entered into the search box.
e.g. 20001212000, 20001212111, 20001212222
{OR.SM.ID.40.06}
{OR.SM.ID.40.04::When entering an order number, you do not have to insert dashes in between the numbers.}
{OR.SM.ID.40.05::You can add up to five filters for multiple criteria-based searches.}
{OR.SM.ID.50.01}
{OR.SM.ID.50.02}
{OR.SM.ID.50.03}
Search results
{OR.SM.ID.160.01}
{OR.SM.ID.160.02}
{OR.SM.ID.360.01}
{OR.SM.ID.360.02}
{OR.SM.ID.360.03}
Display shipping information
If you tick the checkbox for [Display shipping information], customer information will be displayed in the search results table.
{OR.SM.ID.170.01}
{OR.SM.ID.170.02}
{OR.SM.ID.170.03}
{OR.SM.ID.200.01}
{OR.SM.ID.200.02}
{OR.SM.ID.200.03}
{OR.SM.ID.230.01}
{OR.SM.ID.230.02}
Export as CSV
Use this feature to add additional items to the default template.
CSV files are available for download immediately or on the following day, depending on the data size.
{OR.SM.ID.250.01}
{OR.SM.ID.250.02}
{OR.SM.ID.250.05}
Settings
Select the items you want to display in the table.
You cannot deselect the required items. However, you can check or uncheck the rest of the items.
If you want to add or remove items from the table, check and uncheck the items you wish to display and remove, then click [Apply].
Memo
You can view or edit the memos written by customers or admins.
If there is a memo by customer or admin, [USER] and/or [ADMIN] icons will be activated, and you can put your mouse over to each icon to read the contents.
Click each icon to open [Customer’s delivery instructions] and [Admin memo] window.
By clicking the [USER] icon, you can open the [Customer delivery instructions] window and view the details.
By clicking the [ADMIN] icon, you can open the [Admin memo] window and view the details.
{OR.SM.ID.280.01}
{OR.SM.ID.300.01}
{OR.SM.ID.300.02}
How to create the CSV file for import
1. Download the CSV file for the order information you want shipped, and obtain the tracking numbers provided by the carrier companies.
To get the tracking numbers for bulk shipping, you need to check the items required to obtain tracking numbers from a carrier company of your choice. Then go to [CSV files>CSV templates], and set the required items accordingly to create and download the CSV file that contains order details.
2. Change the shipping label data you have obtained from the carrier company so it can fit the Cafe24 template correctly. Click [Download CSV template] to check the sample template provided.
To process shipping without any errors, the file name, and column names and order must be the same as the sample template.
If you want to mark orders as [Awaiting shipment], you must enter the order numbers, variant codes, and item codes.
If you want to mark orders as [In transit], you must enter either order numbers, variant codes, or item codes.
• Priorities in order of importance are ① Order numbers, ② Variant codes, ③ Item codes.
For complete shipments, enter the order numbers and type "all" (case-insensitive) in the orders' variant code field on the CSV file, and leave the item code field empty. Please be aware that if the item code field contains any data, that field will be read first and shipping will be processed accordingly. Therefore, if you plan to fill out the item code field, you must enter the correct data.
You can mark all products in a single order as [In transit] in one go when the status is [Complete shipment].
For partial shipments, delete the variant code or item code of the products that cannot be shipped, then save the CSV file.
[Partial shipment] is a status used when all products cannot be sent at once, thus allowing that part of the order to be marked as [In transit]
3. Once you finish creating the CSV file for import, you can conveniently ship the orders in bulk by using the order information and tracking numbers filled out.
