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Awaiting shipment

  • Enter and save tracking numbers in [Preparing for shipment] to automatically mark orders as [Awaiting shipment], and search for orders awaiting shipment here.
  • Mark the orders awaiting shipment as [In transit] or [Preparing for shipment].
  • {OR.SM.IS.240.03}
  • {OR.SM.IS.240.04}
  • If you wish to change the shipping carrier or renew tracking numbers, move the orders to the [Preparing for shipment] menu by marking them as [Preparing for shipment].

{OR.SM.IS.20.01}

{OR.SM.IS.30.01}
  • {OR.SM.IS.30.02}
  • {OR.SM.IS.30.03}
{OR.SM.IS.30.04}
Filter
  • A maximum of ten search terms separated by commas can be entered into the search box.
    1. e.g. 20001212000, 20001212111, 20001212222
    1. {OR.SM.IS.40.06}
  • {OR.SM.IS.40.04::When entering an order number, you do not have to insert dashes in between the numbers.}
  • {OR.SM.IS.40.05::You can add up to five filters for multiple criteria-based searches.}
{OR.SM.IS.50.01}
  • {OR.SM.IS.50.02}
  • {OR.SM.IS.50.03}

Search results

Mark as In transit/Preparing for shipment
  • To move the orders to [In transit], select one or more orders and click [Mark as In transit].
  • To move the orders to [Preparing for shipment], select one or more orders and click [Mark as Preparing for shipment].
  • If you wish to change the shipping carrier or renew tracking numbers, move the orders to the [Preparing for shipment] menu by marking them as [Preparing for shipment].
Display shipping information
  • If you tick the checkbox for [Display shipping information], customer information will be displayed in the search results table.
{OR.SM.IS.190.01}
  • {OR.SM.IS.190.02}
{OR.SM.IS.200.01}
  • {OR.SM.IS.200.02}
  • {OR.SM.IS.200.03}
{OR.SM.IS.210.01}
  • {OR.SM.IS.210.02}
  • {OR.SM.IS.210.04}
{OR.SM.IS.220.01}
  • {OR.SM.IS.220.02}
  • {OR.SM.IS.220.03}
  • {OR.SM.IS.220.04}
Memo
  • You can view or edit the memos written by customers or admins.
  • If there is a memo by customer or admin, [USER] and/or [ADMIN] icons will be activated, and you can put your mouse over to each icon to read the contents.
  • Click each icon to open [Customer’s delivery instructions] and [Admin memo] window.
  • By clicking the [USER] icon, you can open the [Customer delivery instructions] window and view the details.
  • By clicking the [ADMIN] icon, you can open the [Admin memo] window and view the details.