Enter and save tracking numbers in [Preparing for shipment] to automatically mark orders as [Awaiting shipment], and search for orders awaiting shipment here.
Mark the orders awaiting shipment as [In transit] or [Preparing for shipment].
{OR.SM.IS.240.03}
{OR.SM.IS.240.04}
If you wish to change the shipping carrier or renew tracking numbers, move the orders to the [Preparing for shipment] menu by marking them as [Preparing for shipment].
{OR.SM.IS.20.01}
{OR.SM.IS.30.01}
{OR.SM.IS.30.02}
{OR.SM.IS.30.03}
{OR.SM.IS.30.04}
Filter
A maximum of ten search terms separated by commas can be entered into the search box.
e.g. 20001212000, 20001212111, 20001212222
When entering an order number, you do not have to insert dashes in between the numbers.
You can add up to five filters for multiple criteria-based searches.
{OR.SM.IS.50.01}
{OR.SM.IS.50.02}
{OR.SM.IS.50.03}
Search results
Mark as In transit/Preparing for shipment
To move the orders to [In transit], select one or more orders and click [Mark as In transit].
To move the orders to [Preparing for shipment], select one or more orders and click [Mark as Preparing for shipment].
If you wish to change the shipping carrier or renew tracking numbers, move the orders to the [Preparing for shipment] menu by marking them as [Preparing for shipment].
Display shipping information
If you tick the checkbox for [Display shipping information], customer information will be displayed in the search results table.
{OR.SM.IS.190.01}
{OR.SM.IS.190.02}
{OR.SM.IS.200.01}
{OR.SM.IS.200.02}
{OR.SM.IS.200.03}
{OR.SM.IS.210.01}
{OR.SM.IS.210.02}
{OR.SM.IS.210.04}
{OR.SM.IS.220.01}
{OR.SM.IS.220.02}
{OR.SM.IS.220.03}
{OR.SM.IS.220.04}
Memo
You can view or edit the memos written by customers or admins.
If there is a memo by customer or admin, [USER] and/or [ADMIN] icons will be activated, and you can put your mouse over to each icon to read the contents.
Click each icon to open [Customer’s delivery instructions] and [Admin memo] window.
By clicking the [USER] icon, you can open the [Customer delivery instructions] window and view the details.
By clicking the [ADMIN] icon, you can open the [Admin memo] window and view the details.